Delivery


Is it possible to deliver my order to a different address?

You can opt to have your order delivered to a different address.

Which countries do you deliver to?

We send orders out to all European countries. Are you living outside Europe and like to order a silver pendant, please contact us by mail.

What are the mailing costs of the ZOOdiacs pendant?

Inside the Netherlands the pendants will be sent as a letterbox parcel with Track & Trace. We will send you the code by mail as soon as we have processed your order. The mailing costs of these parcels are € 5,00;

for European countries other than the Netherlands, the pendants will be sent by registered mail with Track & Trace (*) to the following countries: Belgium, Denmark (excl.the Faroer Isles and Greenland), Germany, France (incl. Corsica and Monaco), Italy, Luxemburg, Austria, Spain (excl.the Canary Isles), United Kingdom (excl. Gibraltar and the Channel Isles) and Sweden. The mailing costs for these countries are € 12,00.

for Bulgaria, Croatia, Czech Republic, Estonia, Finland, Ireland, Latvia, Lithuania, Poland, Portugal (including the Azores and Madeira), Romania, Slovakia and Slovenia € 20,00 ;


for Albania, Andorra, Bosnia-Herzegovina, the Canary Islands, Cyprus, the Faroer Islands, Gibraltar, Greece, Greenland, the Channel Islands, Kosovo, Liechtenstein, Macedonia, Malta, Moldavia, Montenegro, Norway, San Marino, Serbia, Switzerland, Turkey and Ukraine € 21,00 ;

{*) Track & Trace is not possible to all countries outside the European Union. Look for a survey on postnl.nl/en/
If you order from outside the European Union, the customs authorities in your country may levy additional charges.

When will the ordered silver ZOOdiacs pendants be sent?

Orders for pendants are sent by mail within 4 to 5 working days from the day of payment confirmation.

Where is my order now?

As soon as we have processed your order we will send you the barcode for your consignment by e-mail, so that you can follow the delivery status of your order on www.tracktrace.nl. This information will be visible on the PostNL website as from 24 hours after the dispatch of your order.